Privacy Policy for SparkleDivines

Effective Date: November 16, 2024

At SparkleDivines, we understand that privacy is important to our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, sparkledivines.com, or make a purchase from us. By using our website and services, you consent to the collection and use of your personal data as described in this policy.

We are committed to protecting your privacy and ensuring that your personal information is handled securely. If you have any questions or concerns about our privacy practices, please contact us at:

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following types of information:

A. Personal Information

  • Contact Information: Such as your name, email address, phone number, and shipping address.
  • Payment Information: Includes credit card details, PayPal account information, and billing address. Note that we do not store your payment details directly; they are securely processed by trusted third-party payment processors.
  • Account Information: If you create an account on our website, we collect your username, password, and preferences.

B. Non-Personal Information

  • Website Usage Data: This includes information about how you interact with our website, such as your IP address, browser type, device type, and pages you visit. We may use tools like Google Analytics to collect and analyze this data to improve our services.

C. Cookies and Tracking Technologies

  • We use cookies and similar technologies (such as web beacons and pixels) to enhance your shopping experience. Cookies allow us to remember your preferences, keep track of your shopping cart, and analyze website performance. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • Order Processing and Fulfillment: To process your orders, verify your identity, and provide you with an efficient shopping experience.
  • Customer Service: To respond to your inquiries, resolve issues, and provide support related to your orders or accounts.
  • Marketing and Promotions: To send you updates about our products, promotions, and special offers. You may opt-out of marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
  • Improving Our Website: To analyze website traffic, optimize our website’s performance, and tailor our offerings to better suit your preferences.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes, including fraud prevention and protection of our legal rights.

3. How We Protect Your Information

Your privacy and security are our top priority. We implement a variety of security measures to maintain the safety of your personal information:

  • Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect the transmission of sensitive data, such as payment information, during checkout.
  • Payment Processing: We rely on trusted third-party payment processors who are fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store your full payment details on our servers.
  • Access Control: Only authorized personnel within SparkleDivines have access to your personal data. Our staff is trained to handle your information securely and respectfully.

Despite these measures, no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

4. Sharing Your Information

SparkleDivines will never sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your personal information with third-party companies that assist us in processing payments, fulfilling orders, and delivering products (e.g., shipping carriers, payment processors, and marketing services).
  • Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred to the new owner. We will notify you of such changes, and the new entity will be bound by this Privacy Policy.
  • Legal Compliance: We may disclose your information to law enforcement agencies, regulators, or other authorities if required by law or to protect our legal rights.

5. Your Rights and Choices

We respect your rights regarding your personal data and provide you with the following options:

A. Access and Correction

You have the right to request access to the personal information we hold about you. If you believe that any of the information is incorrect or incomplete, you may request corrections by contacting us at info@sparkledivines.com.

B. Opt-Out of Marketing Communications

You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly. Please note that even if you opt-out of marketing emails, we may still send you essential communication related to your orders or account.

C. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or request the deletion of your personal data, please contact us, and we will review your request in accordance with applicable laws.

6. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we have inadvertently collected such information, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, which we recommend you review before providing any personal information. We are not responsible for the content or practices of these external sites.

8. Changes to This Privacy Policy

SparkleDivines reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

By continuing to use our website or services after any changes to this Privacy Policy, you agree to the updated terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Thank you for trusting SparkleDivines with your personal information. We are committed to providing you with a secure and enjoyable shopping experience while respecting your privacy at every step.