Terms and Conditions for SparkleDivines

Effective Date: November 16, 2024

Welcome to SparkleDivines! By accessing or using our website, sparkledivines.com, and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you should not use this website or place an order.

1. General Information

These Terms and Conditions (the “Agreement”) apply to all users of the SparkleDivines website, including customers, visitors, and users who access the site in any manner. The terms “we,” “us,” or “our” refer to SparkleDivines. “You” refers to the user, customer, or visitor accessing our website or placing an order.

2. Use of the Website

By accessing or using sparkledivines.com, you agree to use the website solely for lawful purposes and in accordance with these Terms and Conditions. You are responsible for all activities that occur under your account or password, whether or not you have authorized them. You agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Maintain the confidentiality of your account information, including your password, and notify us immediately of any unauthorized use of your account.
  • Not engage in any fraudulent activity, including providing false or misleading information.
  • Not interfere with the proper functioning of the website or attempt to gain unauthorized access to the site’s data or systems.

3. Products and Pricing

We strive to provide accurate descriptions and pricing for our products on sparkledivines.com. However, we cannot guarantee that all information is free from errors. We reserve the right to:

  • Change the prices of products at any time without prior notice.
  • Correct any errors or inaccuracies in product descriptions, pricing, or availability.
  • Limit quantities of items available for sale, including the right to refuse or cancel orders.

All prices on our website are listed in U.S. dollars and do not include taxes, shipping fees, or handling charges, which will be calculated during the checkout process.

4. Order Process and Payment

To place an order with SparkleDivines, you must:

  • Select the products you wish to purchase and add them to your shopping cart.
  • Provide accurate payment and shipping information during the checkout process.
  • Agree to pay the total price, including taxes, shipping fees, and any applicable charges.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options. Your payment will be processed securely, and we do not store your full payment information. If your payment is declined or unauthorized, we reserve the right to cancel your order.

Once your order is successfully placed, you will receive an order confirmation email. You will be notified via email once your order has been shipped.

5. Shipping and Delivery

We offer a range of shipping options for U.S. and international customers. Shipping fees are calculated based on the size and weight of your order, as well as your delivery location.

  • Processing Time: Orders are processed within 1-3 business days. However, please note that delivery times may vary depending on the shipping method selected and your location.
  • Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to factors outside our control, such as weather conditions, carrier delays, or customs processing (for international shipments).
  • Shipping Costs: Shipping costs will be clearly indicated during the checkout process. You are responsible for all shipping costs, unless specified otherwise (e.g., free shipping promotions).

SparkleDivines is not responsible for any lost, stolen, or delayed shipments once the package is with the carrier. For international orders, customs duties, taxes, and other import fees may apply and are the responsibility of the customer.

6. Returns and Refunds

For information on returns, refunds, and exchanges, please refer to our Refund and Returns Policy.

7. Account Security and Privacy

By creating an account with us, you agree to keep your login credentials confidential and secure. You are responsible for all activities under your account, whether or not authorized by you. If you believe your account has been compromised, please notify us immediately at info@sparkledivines.com.

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Intellectual Property

The content, design, graphics, logos, trademarks, and other intellectual property on sparkledivines.com are owned by SparkleDivines or our licensors and are protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or otherwise use the content from this website without express written permission from us.

9. User-Generated Content

When you submit content to SparkleDivines, including reviews, comments, photos, or other materials, you grant us a perpetual, royalty-free, non-exclusive license to use, modify, and distribute that content for marketing, promotional, or any other purposes. By submitting content, you represent that you own or have the necessary rights to the materials submitted.

10. Limitation of Liability

To the maximum extent permitted by law, SparkleDivines and its affiliates, directors, employees, or agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, resulting from your use or inability to use our website or products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of our website or products is limited to the amount paid by you for the specific product or service in question.

11. Indemnification

You agree to indemnify and hold harmless SparkleDivines, its affiliates, officers, employees, agents, and representatives from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your breach of these Terms and Conditions, your use of the website, or your violation of any law or the rights of any third party.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Colorado.

13. Changes to These Terms and Conditions

SparkleDivines reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be effective as soon as they are posted on this page, with an updated Effective Date. We encourage you to review these Terms periodically to stay informed about any changes.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

Thank you for choosing SparkleDivines! We are committed to providing you with an exceptional shopping experience and look forward to serving you.